Refund & Cancellation Policy

Paid FlashPhoto plans renew automatically at the end of each billing cycle unless cancelled before renewal. You can cancel from your account settings or by contacting chirukesh@flashphoto.in.

After cancellation, you retain access until the end of the current paid period. We do not provide partial refunds for unused time in a billing cycle unless required by law or explicitly approved by our support team.

The free plan may be used without payment subject to published limits on events, storage, or features. We may change free-tier limits with reasonable notice.

Some events or add-ons may be purchased as one-time fees. Refunds for one-time purchases are considered if:

• The event was cancelled before the gallery went live
• A duplicate charge occurred
• A technical failure on our side prevented service delivery

Refund requests must be submitted within 7 days of purchase with your order reference and event details.

Print orders fulfilled by FlashPhoto or partner labs are custom products. Refunds or reprints may be offered for printing defects, damage in transit, or incorrect fulfilment. Change-of-mind cancellations are not accepted once production has started.

Email chirukesh@flashphoto.in with your account email, invoice or transaction ID, and reason for the request. Approved refunds are processed to the original payment method within 7–14 business days.

Please contact us before initiating a chargeback so we can resolve the issue directly. Unresolved chargebacks may result in account suspension.